Shipping & Delivery Policy

  • Delivery is available for all 7 emirates except remote areas.
  • All orders placed before 12am will deliver next day except on Friday and major public holidays.
  • IDeal Design General Trading LLC does not ship signature required. Customers are responsible to have someone available to receive items when shipped.
  • IDeal Design General Trading LLC is not responsible for any lost or damaged items during the shipping process.
  • Pre order Items have different delivery dates and you can find it on the products description page.
  • Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed. Shipping fees are non-refundable. The original shipping fee will be deducted from your refund.
  • Courier will be handing your delivery when you provide your Emirates ID / Passport and pay total invoice amount.
  • You must be over age of 12 to place an order. If you are underage and you place an order, you will lose your money, guaranteed.

Delivery Charges

  • AED 10 delivery charges anywhere in United Arab Emirates.
  • SAR 40 delivery charges in Saudi Arabia.
  • OMR 3 delivery charges in OMAN.
  • Unless otherwise stated shipping promotions are for Standard shipping only.

Order & Delivery Confirmation

  • You will receive order confirmation after placing the order by e-mail from Support@idealdesigntrading.com
  • Once the order is fulfilled and ready to deliver, you will receive SMS or WhatsApp or email notification.
  • Our courier will confirm the location by WhatsApp or phone call to ensure delivery to the correct location.
  • For any further enquiries or explanation, please feel free to email us on Support@idealdesigntrading.com

 

Payment by Machine on Delivery

All Debit Card and Credit Card Transactions will be charged 2.5%.